FAQ

Some frequently asked questions answered for your below. However, should there be anything else you are wondering about,  please contact us here.

  • Of course! We encourage the use your own props and objects. If you are wanting to bring in your own furniture - please contact us here to discuss logistics.

  • Anything is possible with enough time and preparation. A full space clear out, will incur a fee, however there is generally enough space to move furniture to the back half of the room.

  • We accept credit card, but this incurs a small fee. We do not currently have the capacity to offer PayPal or AfterPay payments. We also don’t offer accounts. Payments must be made before usage.

  • If you include the use of a paper backdrop in your booking and do not end up using it. We are unable to offer a refund. The fee covers both paper usage as well as paper set-up.

  • Unfortunately not. Whilst we are also animal lovers, and have no doubt that your pet is toilet trained. There are too many associated risks with having pets in the studio, so we do have a “No Pet “ Policy which is outlined in our studio rules.

  • We have 1 on-site car park that is available for full day bookings. There is a small $15 + GST fee to use the space as it requires a call-out fee for access.

    We also have lots of street parking in the surrounding areas.

    Free Parking is available directly outside Bell Bros building on Water Street during off-peak hours (9am-4pm)

    Free Street Parking is available on Water Street, past Warry Street turn off

    Metered Parking (8 Hours) on Warry Street (both sides of Water Street)

  • Yes - we have a loading zone directly outside the Bell bros building on Water Street which is available during off-peak hours (9am-4pm) for large vehicle, trucks and vans.

  • Yes of course! Site inspections can be booked here or you can contact us here to arrange a time. Please note that inspections are subject to the studio and studio director being available. Inspections can also be cancelled/rescheduled should a booking for the same time be received.